Shipping policy
Last updated: September 6, 2026
At Bagarola, we aim to provide you with a fast, reliable, and smooth delivery experience across Saudi Arabia. Please review our shipping policy below for details on delivery times, shipping fees, and order processing.
1. Order Processing Time
All orders are processed within 1 to 2 business days (excluding weekends and public holidays) after receiving your order confirmation.
You will receive a confirmation message or email once your order is processed and dispatched for delivery.
2. Shipping Rates & Delivery Time (Saudi Arabia)
We offer fast courier shipping throughout all regions of the Kingdom of Saudi Arabia (KSA).
Standard Shipping Time: 2 – 5 Business Days.
Shipping Charges: Free Shipping on all orders (or fixed rate depending on promotion).
Note: Delivery times may occasionally be delayed due to courier peak seasons, remote regional locations, or unforeseen weather conditions.
3. Cash on Delivery (COD)
We offer Cash on Delivery (COD) for customers in Saudi Arabia.
Please ensure your phone number and delivery address provided at checkout are accurate so our courier agent can contact you prior to delivery.
You will pay the total order amount in cash directly to the courier representative upon receiving your package.
4. Order Tracking & Delivery Confirmation
Once your order is shipped, you will receive an update via SMS, WhatsApp, or email containing your tracking information or details to coordinate delivery with the courier agent.
5. Incorrect Addresses & Undelivered Packages
Please double-check your shipping details and phone number before confirming your order. If a package is returned to us due to an incorrect address or unreachability via phone, our customer support team will contact you to reschedule delivery.
6. Damaged or Missing Items
If you receive a package that is damaged or missing items, please inspect the shipment upon arrival and contact us immediately at support@bagarola.shop so we can resolve the issue quickly.
7. Contact Us
If you have any questions or concerns regarding the delivery of your order, please reach out to us:
Store Name: Bagarola
Email: support@bagarola.shop
Location: Saudi Arabia